Focus on Citizens: Public Engagement for Better Policy and ServicesJune 16, 2009
This book, published by the Organisation for Economic Co-operation and Development (OECD), highlights the important role that the public plays in ensuring that high-quality public services are provided and shared public policy goals are achieved. It provides guidance of how to ensure public participation and putting open and includsive policy making into practice, and includes international government surveys and case studies. Read more about the book here. Check out the video for the book on YouTube.